14 Days Free Returns | Free Shipping Worldwide | Lifetime Warranty
14 Days Free Returns | Free Shipping Worldwide | Lifetime Warranty
At KLUXUR, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with our website and related services (the "Site").
By using our Site, you agree to the practices described in this policy. If you do not agree, please refrain from using the Site.
We collect both the information you provide to us and data that is automatically gathered through your interaction with our Site.
This includes: - **Contact & Account Info:** Such as your name, phone number, email, and shipping address when placing an order or registering. - **Order & Payment Details:** Information used to process your purchase, including delivery preferences. - **Customer Support Interactions:** Any information you share with us when reaching out for help or support. - **Personal Preferences:** Optional details such as birthday or ring size, used to tailor your experience. - **Device & Usage Data:** IP address, device type, and how you navigate our Site — this helps us improve performance and user experience.
We use cookies to remember your preferences and personalize your experience. You can manage cookie settings in your browser, but disabling them may limit functionality. KLUXUR is not responsible for third-party cookies on external sites we may link to.
We use your information to: - Fulfill and manage your orders. - Provide customer support and communicate with you. - Personalize your shopping experience. - Improve our website and product offerings.
Access to your personal data is limited to trusted KLUXUR team members and service providers (e.g., payment processors and shipping partners). We may disclose your information if required by law or for security purposes.
KLUXUR and our trusted partners (e.g., Meta/Facebook, Google) may use your online behavior to display ads more relevant to your interests. This data is typically anonymized and used for remarketing purposes.
You can learn more or opt out through the Digital Advertising Alliance or the Network Advertising Initiative.
We implement security measures to protect your data, but no system is 100% secure. Please use the Site responsibly and avoid sharing sensitive information over unsecured networks.
We retain personal data only as long as necessary to fulfill the purposes outlined here or to comply with legal requirements. We currently do not respond to "Do Not Track" browser settings.
Our Site may include links to other websites not controlled by KLUXUR. We are not responsible for their content or privacy practices. Always review the privacy policies of any third-party site you visit.
KLUXUR's Site is not intended for children under 13 years old. We do not knowingly collect information from children. If we become aware of such data, we will delete it immediately. Parents can contact us to request removal.
**EU & UK RESIDENTS (GDPR):** You have rights under GDPR including the right to access, correct, delete, or transfer your data. You may also object to certain types of processing. Contact us at kluxur.diamond1@gmail.com to make a request.
**US RESIDENTS (CA, NV, NJ, TX, VA):** Depending on your state laws, you may have rights such as: - Requesting access to personal information we've collected. - Correcting inaccurate information. - Requesting deletion of your personal data. - Opting out of the sale or sharing of your personal data.
To exercise these rights, contact us at kluxur.diamond1@gmail.com. We will never discriminate against you for exercising your privacy rights.
If you have any questions or concerns about this Privacy Policy, reach out to us by email at kluxur.diamond1@gmail.com or call us at +1 (305) 345-4907.
Thank you for trusting KLUXUR.
